Learn FacadePM
FacadePM help
Find released workspaces, embedded offline Help, safe backup guidance and account or installation troubleshooting.
Choose the right workspace
All plans include projects, WBS, activities, relationships, calendars, baselines and scheduling. Use Schedule Builder for primary scheduling and editing, Quick Add for batches, and Activity Register for filtering, grouping and analytical Gantt review. Project Control Dashboard brings the selected project's measures together. Confirm project context before changing records.
Schedule + Resources and above add resources and demand. Project Controls and Complete add budgets, claims, cash flow and status exports. Complete includes document/RFI/submittal, quality, safety and risk registers and audit. Screen access also depends on user role; a missing module is not a reason to bypass licensing.
Use embedded Help while offline
Open the application's embedded Help for locally available navigation and released 0.1.4 topics. Its content remains readable offline; website guidance and Account services require a connection. Offline Help does not extend an expired entitlement or replace the application's authority decisions.
Follow the tutorials in the fictional Harbour sample if your administrator has explicitly created or opened it. For scheduling questions, compare saved values, calculation results and calendar assignments before assuming a date is wrong. Keep schedule progress and commercial claimed progress separate.
Protect your project information
Maintain independent backups before important edits, baseline changes or upgrades, using the application's existing backup and restore tools. Keep backups in an appropriate private location and verify your recovery procedure before relying on it. Do not move or overwrite a database to work around a sign-in or licence issue.
For a practice exercise, use the labelled sample or a separate test project. Check the current project selection and save/reload intended edits before calculating. Do not treat an unapproved sample baseline or calculated preview as an approved customer programme.
Troubleshoot safely
For installer problems, compare the recorded filename, size, SHA-256 and publisher on the download guidance page; keep Windows security enabled. For access problems, check Account's active entitlement and follow its message. Website Cloudflare Access sign-in and desktop Auth0 sign-in are separate; follow account linking only if requested by the application.
Contact support@facadeops.com with the application version, page, action and visible message, described without sensitive details. Never share passwords, access tokens, account-link codes, protected download links, licence/device identifiers or confidential project content. This website has no diagnostic-upload form; do not email a database or diagnostic archive by default.